FAQ & STORE POLICIES

SHIPPING & HANDLING

Work will be shipped within 3-5 business days of order and a tracking number will be provided. Flat rate shipping and handling rates are based on the approximate size/weight of products. Please be mindful of shipping to a secure location, unfortunately, I cannot be responsible for stolen packages.

If you live in Chicago, free pickup at my studio in East Humboldt Park is available.

ReturnS

All sales are final.

Any work damaged in shipping will be issued as an exchange. Claims must be made within 5 days of receipt and replacement items may take several weeks to fulfill. Photo documentation of the damaged item and box is required.

WHOLESALE & CUSTOM ORDERS

I am not accepting any new wholesale orders at this time. My current stockists in Chicago include Sprout Home Chicago, Squasht Boutique, and Wolfbait & B-girls. Additionally, I have work at Gabopp Studio in Pittsburgh.

I'm happy to work with you to create a custom dinnerware, lighting, or home decor order as long as the motifs and materials are similar to what I'm already working with.

Custom and wholesale orders may take at least 3-8 weeks to complete, pending what else is in the queue. Please contact me in advance to see what may be possible. A 50% deposit will be required, and there may be additional design fees for special projects.

HANDMADE

The beauty of handmade objects is that each and every item is unique. Items may vary slightly in size, shape, coloration, or markings than as seen in photographs.

care

Though works are microwave and dishwasher-safe, handwashing is recommended for the longevity of any piece. All tableware is made with food-safe materials.

*PLEASE NOTE* Gold luster pieces CANNOT go in the microwave and should be hand washed with a non-abrasive sponge.

Unglazed planters will patina over time due to the minerals in the soil & water (see photo below.)

GLOBE LAMP ASSEMBLY

To remove the glass globe, place your fingers away from the brass base and slowly lift the glass up until the spring clips let go. (Be careful not to pinch your fingers!) To reassemble, squeeze the spring clips up with your left hand and slide the glass globe over at a 45-degree angle with your right. Once the spring clips have caught the edge, remove your hand and slowly rotate the glass into the upright position.