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FAQ & STORE POLICIES

SHIPPING & HANDLING

Work will be shipped within 3-5 business days of order and a tracking number will be provided. Flat rate shipping and handling rates are based on the approximate size/weight of products. Please be mindful of shipping to a secure location, unfortunately, I cannot be responsible for stolen packages.

If you live in Chicago, free pickup in West Humboldt Park or Pilsen may be an option.  Please note this will be based on my availability. 

International shipping rates are calculated by USPS and are based on the average weight of a package. If there is a difference in the actual weight of your order, you will be refunded the appropriate amount. 

ReturnS

All sales are final.

 

Any work damaged in shipping will be issued as an exchange. Claims must be made within 5 days of receipt and replacement items may take several weeks to fulfill. Photo documentation of the damaged item and box is required.

WHOLESALE & CUSTOM ORDERS

I'm open to discussing wholesale partnership opportunities. Current stockists in Chicago include NeighborlySprout Home Chicago, Squasht Boutique, and Wolfbait & B-girls. I also have work at Gabopp Studio in Pittsburgh.

I'm also happy to work with you to create a custom dinnerware, lighting, or home decor order as long as the motifs and materials are similar to what I'm already working with.

Custom and wholesale orders may take at least 3-8 weeks to complete, pending what else is in the queue. Please contact me in advance to see what may be possible. A 50% deposit will be required, and there may be additional design fees for special projects.

HANDMADE

The beauty of handmade objects is that each and every item is unique. Items may vary slightly in size, shape, coloration, or markings than as seen in photographs.

care

Though works are microwave and dishwasher-safe, handwashing is recommended for the longevity of any piece. All tableware is made with food-safe materials. 

*PLEASE NOTE* Gold luster pieces CANNOT go in the microwave and should be hand washed with a non-abrasive sponge.

 

Unglazed planters will patina over time due to the minerals in the soil & water (see photo below.)

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